This form will be used to express concerns and record suspicion, allegation or a complaint of unsatisfactory and inappropriate behaviour about the organisation or a representative of the organisation.

Please complete all sections and contact your direct supervisor if you need assistance.

If you have difficulty filling out the online form below you can download a BFS Complaint Form and scan and email to

For more information about NDIS Quality and Safe Guards Commission complaints please visit the NDIS website here.


Let us know how to get back to you by filling out your details below.

  • Complaints Handling Form

  • Your Details

    (Person submitting the complaint form)
  • (Name of person submitting complaint form)
  • Name of person/s involved

  • Complaint Details

  • Please summarise the complaint briefly
  • At which location did the complaint arise?
  • Please list the date that the complaint issue first arose
  • Please include as much detail as possible
  • Please include as much detail as possible
  • N.B - include any referrals to counselling or other support services for the person whom the complaint was made against
  • Please enter your name to confirm that all details are correct and true.